Warranty


Warranty for peace of mind

“We are with you every step of the way.”

Warranty for peace of mind 

 

We fully understand that our customers are making significant investments in our products for the direct benefit of their patients, patient care and staff. This comes with a great deal of responsibility, which is why we extensively test our products throughout the design and validation stages.
However, we also understand that sometimes things happen, and so we have a strong after sales support team to ensure that, should you need it, your equipment is up and running quickly, whether it be in or out of warranty.
Our distribution and re-seller partners are extensively trained to provide second tier support for the products they sell.

 

However we are always there as your first tier support, irrespective of where the products were purchased.
Our 5 year mechanical product warranty reflects the manufacturing standards of our products and the materials we use.

Electrical and power systems have a 2 year limited warranty.
For additional peace of mind we offer extended warranty programs, fully maintained rental agreements and lease purchase arrangements.

 

These service are designed to optimise your investment, reducing unplanned downtime and improving clinician workflow.*

 

Extended warranty * allows you to have…

 

Peace of mind

Support when and where you need it.
Prompt response

Equipment back into operation as quickly as possible in the event of failure.
Service

Provided quickly and effectively by our own technicians.
Guarantees

To protect the operational lifetime of the equipment.
Extended Warranty allows clinicians to continue to provide the highest level of service to their patients in a safe and timely way.
Talk to our team to find out more about our extended warranties

 

* Services may vary between regions